Every loan. Every stage.A better bottom line.
Your partner for the life of the loan.
Unifi partners with consumer lenders across the entire life of a loan, from the day it's funded through delinquency, charge-off and recovery.
The life of the loan
We work alongside you at every stage, not just after charge-off.
Accounts by stage
Sample dataSample lender
Funded
Welcome and onboarding messages that start each borrower relationship on the right foot.
Welcome series
Welcome emailSentWelcome textSentPerforming
Payment reminders and early-warning analytics that flag accounts before they slip.
Payment reminder
Sample dataPaymentDue soonPaidOn-time paymentsDelinquent
Outreach with compliance checks on every contact, and hardship support that helps borrowers get back on track.
Hardship plan
Options sent by email
CheckedCharged-off
Recovery by Unifi, with the option to sell or place the portfolio.
Recovery call
Record saved to the account
Recovered
Every payment and result reported to you the same day.
Report
Sample dataPayment posted$1,284.50Posted today
One platform for every account
Engagement, analytics, compliance and reporting share one place, so you see each account's full story.
Engagement at every stage
Welcome messages and reminders by text and email, hardship support and collections by voice and email, timed to each borrower.
Account timeline
- Welcome messageFunded
- Payment reminderPerforming
- Hardship plan offeredDelinquent
- Recovery callCharged-off
Analytics on every account
See how each account performs and spot early signs of trouble while there is still time to act.
Outcomes this month
Sample dataSample lender
Every contact on the record
Every call, text and email is checked, and the full record stays with the account.
Contacts checked
Sample dataLast 7 daysSample lender
Record saved to the account
Reporting the same day
Every dollar collected shows up in your lender dashboard the same day, next to each account's history and results.
Posted the same day
Sample dataCollections posted, last 30 daysSample lender
- Payment postedProcessingPosted today
- Account history updatedProcessingUpdated today
- Report refreshedProcessingUpdated today
Liquidity when you want it
When you'd rather move accounts off your books, you can choose how.
You decide when to sell or place. Results report the same day either way, and any offer to buy is priced on its own.
Sell outright
We buy the portfolio and the accounts leave your books at closing. One-time sales and ongoing agreements are both available.
Accounts move from your books to Unifi at closing.
Accounts on your books
Sample dataSample lender
Place with Unifi
You keep the accounts, Unifi works them, and you keep the upside as they resolve.
Accounts are placed with Unifi, which works them, with results reported the same day.
Results posted
Sample dataSample lender
Either way, you get clean files and transparent reporting on every account.
Sell or place a portfolioBuilt for a regulated industry
Consumer lending is closely regulated, so we build care into every contact and every file.
Compliance checks on every contact
Every call, text and email is checked, and the record stays with the account.
Contacts checked
Sample dataSample lender, this month
Careful data handling
Payments are processed by a PCI DSS compliant payment processor. Unifi never stores consumer card information.
SOC 2 Type II audit in progress
Talk to us
Tell us about your loans and what you need, and we'll get back to you.
Prefer to call or email? Reach us at
What happens next
No consumer data is needed to start.